Proven where it counts: inside a VA medical center
Our performance record isn't a commercial analog we're asking a contracting officer to extrapolate from. It's live, relevant DME performance at a VA facility — the same environment, ordering process, and patient population as the oxygen work we're pursuing.
Southern Arizona VA Health Care System — Tucson, AZ
| Customer | Southern Arizona VA Health Care System (SAVAHCS), Tucson, Arizona — VISN 22 |
| Scope | Durable medical equipment: order fulfillment, home delivery, in-home setup and fitting, patient instruction, pickups and exchanges |
| Service area | Tucson metro and the SAVAHCS catchment area across Southern Arizona, including rural routes |
| Status | Active — current performance |
| Period | [ADD PERIOD OF PERFORMANCE] |
| Contract / order no. | [ADD CONTRACT NUMBER] |
| COR reference | Available on request |
DME performance is the on-ramp to oxygen performance
Home oxygen contracts are evaluated on exactly the muscles our Tucson VA work exercises every week.
Same ordering pipeline
We already receive, confirm, and close out orders through VA prosthetics and ordering-officer workflows — no learning curve on consult-to-delivery mechanics.
Same patient population
Our delivery techs work in Veterans' homes daily, including elderly and mobility-limited patients — the core home oxygen demographic.
Repeatable playbook
Route design, response-time staffing, and rural coverage proven across the SAVAHCS catchment — a mobilization model we stand up market by market, in any VISN.